A Little Help From My Friends (And Your Wallet!): Understanding Our Return Shipping Policy

Chello pretty peoples! 🥰

I'm so incredibly excited you're considering a purchase from my little corner of the internet! Building this business has been a dream come true, and every sale means the world to me. I wanted to chat with you today about something really important to me – our return shipping policy.

Now, I know what you might be thinking, and trust me, I wish things could be different. But, for the moment, return shipping will need to be covered by the customer.

Why this Policy?

This wasn't a decision I took lightly. In fact, it's been keeping me up at night! Here's the honest truth: As a brand-new business, managing return shipping costs is a huge financial challenge for me. Every penny counts right now, and absorbing those costs would significantly impact my ability to keep curating the beautiful products you love.

But there's more to it than just the money. Something that weighs even more heavily on my heart is the environmental impact of returns. Shipping things halfway across the world, just to send them back, feels terribly wasteful. It uses up resources, creates pollution, and adds to our carbon footprint. And let's be real, sometimes we're all guilty of ordering things on a whim, only to decide later that we don't really need them.

Let's Work Together for a Better Planet (And a Better Business!)

I truly want you to be absolutely thrilled with your purchase, and that starts with making sure you're completely confident in your decision *before* you click “buy”. Take your time, read descriptions carefully, look at all the pictures, and ask any questions that come to mind before ordering. I'm always happy to help!

Think of it this way: by making careful selections, we can reduce waste and unnecessary shipping, helping both my business and the environment. Plus, there’s something really special about knowing you've consciously chosen something you truly love and will cherish.

Exceptions to the Rule

Of course, there are always exceptions. If there's ever a problem with your order – a manufacturing defect or something that’s not as described - please, please reach out to me immediately. I will absolutely cover the return shipping costs in such cases. My guarantee is that you receive a high-quality product and are completely satisfied. This also includes legitimate warranty claims.

I really appreciate your understanding. It means so much to me, and I hope you can appreciate the reasons behind my policy. Thank you from the bottom of my heart for supporting my small business and helping me build a sustainable and environmentally conscious brand.

• Happy Shopping!
• Questions? Just ask!  🌱